Zenjob is an AI-powered platform for flexible staffing. We connect companies with short-term workers, quickly, reliably and data-driven. More than 5,000 companies work with us.

We are growing profitably and are at a turning point: from booking platform to strategic workforce partner.

You would join a unique team within Zenjob SE - Zenjob PRO.

Zenjob PRO is the start-up within the scale-up. Our mission is to revolutionise the market for student employees. While Zenjob FLEX supports companies across Germany with flexible workers, Zenjob PRO enables students to get started in long-term, CV-relevant student jobs.

You know that successful account management goes far beyond looking after existing customers. You stay close to your customers, understand their challenges and recognise business potential before it becomes obvious.

As an Account Manager or Senior Account Manager, you take responsibility for your own B2B customer portfolio - for the customer relationships, the results and the growth. You develop existing partnerships further, open up new potential and ensure that our staffing solutions are implemented successfully.

In doing so, you combine a pronounced customer-first mindset with entrepreneurial thinking and operational implementation strength.

• You own and develop your customer portfolio. You manage revenue, customer retention and growth, identify upselling and cross-selling potential and open up new locations, departments and business areas.

• You stay close to the customer. Whether by phone, video call or in person on site, you proactively seek dialogue, understand your customers' challenges and develop suitable solutions.

• You build long-term customer relationships. You establish contacts with relevant decision-makers and conduct commercial discussions and negotiations.

• You are responsible for recruiting and staffing. You analyse staffing needs, identify suitable student employees and manage the recruitment process through to successful placement.

• You ensure an excellent customer experience. You support ongoing assignments, identify challenges early and coordinate solutions with the internal teams involved.

• You manage your accounts on a data-driven basis. You analyse the development of your portfolio, set clear priorities and initiate concrete growth and improvement measures.

• You help shape our account management. You bring in your experience, share best practices and develop our collaboration and processes further together with the team.

• Several years of relevant professional experience in B2B account management, key account management or a comparable customer-focused, commercial role.

• Experience in developing customer relationships: You have successfully looked after existing customers and ideally expanded them through upselling, cross-selling or additional business potential.

• Commercial understanding: You think entrepreneurially, recognise economic potential and communicate confidently with different contacts.

• Initiative and ownership: You work independently, set priorities and take responsibility for your results.

• Customer-first mindset and hands-on mentality: You understand customer needs, develop pragmatic solutions and reliably bring matters to a conclusion.

• A structured, data-oriented way of working as well as fluent German and confident English skills.

Not a must, but a plus: Experience in staffing services, temporary agency work or recruiting, as well as knowledge of Salesforce or comparable CRM systems.

Depending on your previous experience and level of responsibility, we offer you the position of Account Manager or Senior Account Manager.

• A growing business area with real potential for long-term B2B customer partnerships.

• Your own customer portfolio with commercial responsibility and room to shape it.

• Short decision-making paths and direct collaboration with Sales, Talent Operations and other teams.

• An ambitious team with strong cohesion that takes responsibility and celebrates successes together.

🏖️ Time to switch off & recharge

• 28 days of holiday (increasing by 1 every two calendar years to a maximum of 30 days)

• 1 paid special leave day per year for voluntary work

• 5 days of paid educational leave

• Option of unpaid leave

• 10 paid days when your child is ill

🚀 Development & learning

• €750 annual training budget per employee

• Additional team training budget and internal workshops

• Mentoring, career coaching and Zenjob University

🏠 Work that fits your life

• Hybrid working model: up to 2 days per week remote (1 day during the first 6 months for the best possible onboarding)

• Flexible working hours

• Modern, light-filled office in Berlin-Prenzlauer Berg

• Dog-friendly working environment

💪 Health & wellbeing

• €30 monthly subsidy for Urban Sports Club

• 25% discount on memberships at FitX

• Small private meditation room in the office

🥗 Food & office life

• Monthly Monday Lunch, free drinks, fruit and vegetable basket

• Up to €115.05 monthly tax-free meal allowance via Circula

• Snacks and drinks after our All Hands Meetings

🚲 Sustainable mobility

• €40 monthly credit at NAVIT (public transport, bike-sharing and more)

💼 Finance & pensions

• Company pension scheme via Finsurancy at attractive group conditions

• Transfer service for existing company pension contracts

🎉 Culture & team spirit

• Quarterly team events, summer and winter parties

• Budget for birthdays and company anniversaries

• Our values are lived: Humble, Helpful, Hungry & Honest

Do you want to not only look after customer relationships but actively develop them and, with us, shape the market for long-term student jobs?

Then we look forward to your application!

We invite you to visit our careers page, follow our LinkedIn page and get to know us on Instagram.

We are proud to be an employer that offers equal opportunities. We are committed to assessing every qualified person on their abilities, regardless of age, gender identity, ethnic origin, sexual orientation, disability status or religion. A application photo or stating your age is not required.