Senior Account Manager
AvePoint
Required skills
About the role
Translated into English from Korean by Korum. The employer's original wording is on their site.
The Senior Account Manager We’re Looking For
We are not looking for an Account Manager whose role is limited to managing existing customers. This is a sales position focused on identifying new customers, expanding business with existing accounts, and creating new market opportunities together with partners through AvePoint’s solutions.
You will own the end-to-end sales cycle-from lead generation and pipeline management to proposals, negotiation, and closing-and be accountable for business growth within your assigned territory. We are looking for someone who thrives in a growing organization, brings a high level of autonomy and ownership, and is motivated to build and grow their own territory and pipeline.
We are not looking for an Account Manager whose role is limited to simply managing existing customers. This position is a sales role responsible for winning new customers, expanding business with existing customers, and creating new market opportunities through partnerships and AvePoint’s solutions.
The role covers the entire sales process, from lead generation and pipeline management to proposals, negotiation and contract closing, and you will be responsible for business growth in your assigned territory.
We are looking for someone who works with autonomy and initiative in a fast-growing environment, and who is motivated to build and grow their own market and pipeline.
Key Responsibilities
- Identify and acquire new customers (New Logo) and create new business opportunities across enterprise, mid-market, and growth-stage accounts.
- Manage and develop relationships with existing customers, driving business expansion through up-sell, cross-sell, and renewals.
- Own the full sales cycle end-to-end, from lead generation and pipeline management to direct sales, negotiation, and contract closing.
- Manage territory forecasts, pipeline, and sales activities, using CRM platforms such as Salesforce and Microsoft Dynamics to systematically track and develop opportunities.
- Understand customers’ business challenges and requirements and develop tailored solution and project-based proposals.
- Collaborate with Pre-Sales, Engineering, Marketing, and other cross-functional teams to deliver the right solutions and drive tangible business outcomes for customers.
- Drive market expansion and new business creation through partner enablement and co-sell initiatives.
Main duties
- Identify new customers and create new business opportunities among enterprise, mid-market and growth-stage customers
- Manage relationships with existing customers and expand business through upselling, cross-selling and contract renewals
- Lead the entire sales process (Full Sales Cycle) from lead generation, pipeline management and direct sales to negotiation and contract closing
- Systematically manage territory revenue forecasts, pipeline and sales activities using CRM tools such as Salesforce and Microsoft Dynamics
- Understand customers’ business challenges and requirements and build tailored solutions and project-based proposals
- Collaborate with Pre-Sales, Engineering, Marketing and other relevant departments to provide suitable solutions to customers and create tangible business results
- Expand the market and create new business opportunities through partner enablement and Co-Sell activities
Qualifications & Required Experience
- 8+ years of software/SaaS solution sales experience serving enterprise, mid-market, and growth-stage customers.
- Proven experience engaging directly with customers to define business challenges and requirements and independently lead opportunities from proposal through negotiation and contract closing.
- Demonstrated experience owning the full sales cycle from lead generation through closing.
- A track record of achieving sales targets and delivering measurable revenue results across enterprise and mid-market customers.
- 8 or more years of software/SaaS solution sales experience with enterprise, mid-market and growth-stage customers
- Experience engaging directly with customers, understanding their business challenges and requirements, and independently leading opportunities from proposal through negotiation to contract closing
- Experience running the full sales cycle from lead generation through to closing
- Experience achieving sales targets and delivering concrete revenue results with enterprise and mid-market customers
How You Work
- Ability to lead complex sales opportunities while collaborating with multiple stakeholders, including customers, partners, and internal cross-functional teams.
- Ability to quickly identify customer needs and translate them into business opportunities and solution proposals.
- Strong communication and negotiation skills, with the ability to build long-term, trusted customer relationships.
- A high degree of autonomy and ownership, with the ability to drive growth across an assigned territory.
- Collaborating with customers, partners and internal departments, the ability to lead complex sales opportunities
- The ability to quickly grasp customer needs and connect them to business opportunities and solution proposals
- Excellent communication and negotiation skills with the ability to build long-term customer relationships
- The ability to drive growth in your assigned Territory with a high degree of autonomy and initiative
Preferred Qualifications
- Sales experience with Microsoft platforms and Microsoft 365-related solutions.
- Experience working in a global IT/SaaS company.
- Experience in complex enterprise sales.
- Experience in partner-led business development and co-sell motions.
- Microsoft platform and Microsoft 365-related solution sales experience
- Experience working at a global IT/SaaS company
- Enterprise sales experience with complex deals
- Experience in partner-led business development and Co-Sell sales
Benefits & Perks
Time to Recharge and Support for Life’s Important Moments
- 1 day of paid birthday leave - 유급 생일휴가 1일
- Congratulatory and condolence leave, with financial support for eligible life events - 경조휴가 및 해당 경조사에 대한 경조금 지원
- Long-service recognition program - 장기근속 포상 제도
- Defined Contribution (DC) retirement pension plan - 확정기여형(DC) 퇴직연금 제도
Supporting Your Health and Well-Being
- Regular health check-up support - 정기 건강검진 지원
- Enrollment in Korea’s four major social insurance programs - 4대 사회보험 가입
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