Practice Director, Product Experience Management

Why Valtech?
We are the experience innovation company, a trusted partner to some of the most recognised brands in the world. We offer our people growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity
At Valtech, you will work in an environment designed for continuous learning, tangible impact and professional growth. Whether you are paving the way for new digital solutions, challenging received ideas or designing the next generation of customer experiences, your work will help transform entire sectors.

What we are proud of:

• Our work and the innovation we drive
• Our values: share, care and dare
• A working culture that fosters creativity, diversity and autonomy
• Our borderless global framework, which enables seamless collaboration

The role
Please note that for this role we only accept applications from people based in Montréal. Fluency in English is required, as the role involves collaboration with teams located elsewhere in the Americas and, from time to time, in Europe.

We are looking for a Practice Director, PXM, to take on the technical vision, delivery excellence and business growth of our product experience management practice. You will lead a multidisciplinary team in architecture, development and business consulting, and help ambitious brands design, build and evolve their product data platforms. The role is focused on the Americas and includes regular collaboration with teams in Europe. You have more than 10 years of experience, a growth-oriented mindset and the desire to have a lasting impact.

You will thrive in this role if you are:

• A curious person who enjoys solving problems and challenging the status quo
• A collaborative person who values teamwork and knowledge sharing
• A person motivated by the convergence of technology, creativity and data
• A person with experience of agile methods and consulting (an asset)

Responsibilities of the role

• Define architecture patterns and best practices for Akeneo and inRiver, from data modelling to integration with ERP, commerce, digital asset management (DAM) and syndication systems.
• Lead the practice's approach to AI-driven enrichment, data quality and automation.
• Oversee the delivery of implementations and migrations, and act as the technical point of escalation.
• Support sales on all fronts, including pursuing business opportunities, estimates, proposals and upselling, and work with our partnerships manager on vendor relationships.
• Lead and grow the team, and develop practice guides, accelerators and reusable assets.

Required qualifications
To be considered, you must meet the following essential requirements:

• More than 10 years of technology leadership experience in a consultancy, systems integrator or agency, including more than 4 years in PIM/PXM.
• Hands-on expertise in Akeneo and inRiver.
• Proven success in pursuing business opportunities, writing proposals and designing solutions for clients.
• Experience leading distributed multidisciplinary teams.
• Excellent communication skills with senior executives as well as technical and business audiences.
• Professional-level fluency in English.

Desired qualifications

• Akeneo or inRiver certification.
• Experience with Salsify, Syndigo, Stibo or Pimcore, as well as in related areas such as master data management (MDM), digital asset management (DAM) and syndication.
• Experience applying AI to product data, and cloud or architecture credentials.
• Bilingual French and English.

Even if you do not have all the listed qualifications or your background has gaps, we encourage you to apply. At Valtech, we know talent takes many forms, and we value diversity of perspectives and a willingness to learn.

Our commitment to welcoming everyone
We design experiences that work for all kinds of people, and that starts with our own teams. At Valtech, we deliberately build an inclusive culture where every person feels supported to grow, thrive and achieve their goals. Whatever your background, you have your place here. Visit our diversity and inclusion site to see how we are creating a more equitable Valtech for everyone.

The benefits
This is a full-time position based in Montréal (Quebec), Canada.
Valtech offers a comprehensive benefits programme, effective after three months of continuous service:

• A comprehensive insurance plan, from which you can choose the module that best suits your needs: Gold, Silver or Bronze. The employer may cover up to 80% of your coverage depending on the module chosen. The plan includes short- and long-term disability insurance.
• Dialogue, offered by Sun Life Financial, gives access to virtual healthcare services that allow you to consult a health professional for emergencies, prescription renewals and more. You also have access to the Employee and Family Assistance Program (EFAP) and a comprehensive mental health support programme.
• A personal spending account of $500, which can be used to reimburse health expenses, gym memberships, public transit passes or office supplies, or for RRSP contributions through Valtech.
• A pension plan under which Valtech pays, into a deferred profit sharing plan (DPSP), a contribution equal to 100% of your RRSP contributions, up to 4%. You can start contributing to your RRSP from your arrival, and to the DPSP after 3 months. DPSP entitlements vest after 24 months of service.
• Access to flexible vacation, in line with Valtech's policy, to support work-life balance, with 5 days offered during your probationary period and a pro-rated number of days for the rest of the year.
• Reimbursement of personal technology expenses: $30 per month, offered to all employees from day one.
• We close our offices over the holiday period and offer flexible hours throughout the year, so you can enjoy sunny Friday afternoons, provided you have completed your weekly hours.

Your application process
After you submit your application, our talent acquisition team will review it. If your skills and experience match the role, we will contact you about next steps. Your CV should present the key information about your relevant experience and expertise. We do not require information such as age, gender, marital status or a photo in your application. We assess all applications on the basis of skills, experience and potential.

⚠️ Beware of recruitment fraud: only communicate with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please indicate this in your application or inform your talent acquisition partner.

About Valtech
Valtech is the experience innovation company whose purpose is to pave the way to a better way of experiencing the world. By combining expertise, categories and cultures, we help brands unlock new value in an increasingly digital world.

At the crossroads of data, AI, creativity and technology, we lead the transformation of leading organisations, including L’Oréal, Mars, Audi, P&G, Volkswagen, Dolby and many more.
At Valtech, we do not just talk about transformation. We make it happen. Our people are at the heart of our success, and we foster a workplace where every person has the support they need to thrive, grow and innovate.

Ready to create what comes next? Join us.