At CV-Library, we have a simple vision: to help the world to work and we are looking for exceptional and talented people to help us realise this vision in both UK and overseas markets.

We are in a period of accelerated growth, following a year of key strategic acquisitions and significant investment across all parts of the business from Tech and Data to People and HR, there’s never been a more exciting time to join us or a better place to grow your career!

The Role

As an Account Director, you will oversee and grow a substantial portfolio of enterprise accounts while driving the acquisition of new business opportunities in the RPO sector. This role is pivotal in positioning our platform as the go-to partner for recruitment advertising and technology solutions in the global RPO market.

This is an exciting opportunity for someone who can operate at a senior level, is passionate about client success and thrives in an environment that values creativity, innovation and strategic thinking

Responsibilities:

Strategic Client Leadership:

• Own and nurture senior-level relationships within the RPO, Staffing and MSP space across the UK, US, Europe and globally
• Develop and execute strategic account plans to grow revenue, increase client retention and identify new business opportunities
• Lead contract negotiations and ensure the successful delivery of solutions that meet client needs and business objectives

Business Growth:

• Drive new business development by leveraging your network of contacts and thought leadership to win and onboard key RPO clients
• Lead pitches for new business opportunities, taking ownership of the commercial, account management and creative aspects
• Collaborate with internal teams to develop tailored solutions spanning recruitment advertising, search, PFP and programmatic offerings

Market Expertise and Innovation:

• Stay at the forefront of market trends in RPO, staffing and HR technology, providing feedback and recommendations for new products/services to enhance our portfolio
• Act as a brand ambassador, increasing awareness of our solutions through thought leadership, industry events and client advocacy

Operational Excellence:

• Partner with Client Services to ensure seamless delivery of campaigns and services
• Maintain detailed and accurate CRM records, including pipeline management forecasting and client communication
• Ensure adherence to service level agreements (SLAs) and client satisfaction benchmarks

Experience:

• Proven expertise: a track record of success in recruitment advertising, HR tech, or media sales in the RPO/Staffing/MSP sector, with a focus on global markets
• Strategic thinker: demonstrated ability to develop and execute account strategies that drive growth and retention
• Senior-Level credibility: experience operating at a senior level with clients, including C-Suite and procurement teams
• Sales mastery: strong negotiation, objection handling and closing skills with a focus on long-term partnerships
• Tech-savvy: Familiarity with recruitment technology, including CRM tools (Dynamics, Salesforce), programmatic advertising and job board solutions
• Industry Network: A strong professional network and a reputation as a thought leader in the RPO/Staffing market

Personal Attributes:

• Commercially astute and client-focused, with a passion for delivering value to RPO clients
• A proactive problem-solver who thrives in a fast-paced, results-oriented environment
• Inspirational leader who can motivate internal teams and clients alike
• Exceptional verbal and written communication skills, with the ability to influence and persuade