Rocket Delivery Furniture & Storage Category Direct Purchasing MD / Brand Manager (Experienced)

Company Introduction 

Coupang exists to deliver customer delight. When customers say, "How did we live without Coupang before?", we know we are fulfilling our mission. With the sole determination to make our customers' shopping, meals and everyday lives more convenient, Coupang is leading innovation across the multi-billion-dollar e-commerce industry. Coupang is one of the fastest-growing e-commerce companies and has built a unique position in the domestic commerce industry and the trust of customers.    

We take pride in being a large global listed company built on a startup culture. This is the growth engine that keeps the agility of our founding days while we continuously launch new services and expand our business. Every Coupang employee has the opportunity to embrace an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation and achieve results is the essence of how Coupang works. At Coupang, you will witness yourself, your colleagues, your team and the whole company growing every day.   

Every Coupang employee is genuinely committed to the Coupang mission of creating the future of commerce. We solve customer problems, challenge traditional concepts and conventional wisdom, and go beyond what is considered achievable. If you want an amazing work experience in always-on, high-tech and hyper-connected world, join Coupang now.  

Organisation Introduction

We aim for bold execution beyond our assigned roles.
Coupang Retail is a core organisation that is creating the overwhelming growth of Rocket Delivery into real business results. At Coupang Retail, you will directly design category strategy and revenue structure and establish new standards for the retail industry.
For senior and lead talent who drive growth through data and customer-centred thinking, Coupang will be the best stage for career expansion. If you have proven results through bold attempts rather than following set answers, we invite you to grow that value even further with Rocket Delivery. 

#What is Rocket Delivery?

Rocket Delivery is Coupang's core service, built on world-class, overwhelming technology and logistics infrastructure, delivering orders placed today by tomorrow. 
It is an End to End service in which Coupang takes responsibility for the entire process, from product purchasing through storage and delivery to returns.
*Rocket Delivery Brand Manager introduction video: Link 

Job Description 

• Responsible for the furniture and storage category, managing the virtuous cycle of sales, profit and inventory from A to Z
• Developing category strategy and discovering and growing brands
  : Use market and customer data to establish the medium- to long-term category strategy, and on that basis discover promising brands and onboard them. Grow alongside brands to secure the growth foundation of Rocket Delivery.
• Building brand partnerships and designing business structures
  : Directly purchase Rocket Delivery products through collaboration with brand companies. Design marketing terms together with brand companies and manage partnerships so that both can grow mutually. 
•  Managing category performance (P&L) and developing product and promotion strategy 
  : Manage key indicators such as sales and revenue, and develop product and promotion strategies based on them. Track competitive prices in the market and lead mutual growth through supply price negotiations. 
• Overall management of operating processes
  : Balance the needs of suppliers and operating standards, and systematically manage the overall operation, including product listing, inventory operations, pricing policy and promotion execution. 
• Improving operating processes and collaborating with related departments
  : Analyse root causes and implement improvements through collaboration with related departments such as marketing, logistics and catalogue operations.

Qualifications Requirements 

• Holding a bachelor's degree or higher with at least 8 years of relevant experience, and interested in online retail business
• Understanding of e-commerce platforms and direct purchasing
• Flexible thinking to accept change and lead team engagement with positive energy
• Experience improving actual service and sales indicators through analysis and insight 

Preferred Qualifications 

• Understanding of the home and furniture/storage industry and customer needs
• Those who have produced visible results through fast decision-making and execution
• Experience defining results as KPIs and proving them with figures
• Those who find solutions to unexpected problems and carry them through to the end
• Those with the initiative to find and expand their own work for business growth 

Selection Process and Information 

• Selection Process 
  • Document screening (recruiter screening call) - job fit interview - core competency interview - final decision
  • The selection process may differ by role and may change depending on schedule and circumstances.
  • Selection schedule and results will be notified individually to the email address registered in your application. 

• Notes 
  • This posting may close early once recruitment is complete.
  • If there is any false information in the application, the offer may be cancelled.
  • Protected employment candidates (veterans, persons with disabilities, etc.) may receive preferential hiring under applicable law.
  • Job grade and scope of responsibilities may be changed in consideration of the candidate's overall career and experience. If such a change is needed, it will be communicated to the candidate at an appropriate time before the final offer notice.
  • Recruitment and job performance may be restricted if statutory qualifications required for the work are not met. 
  • The employment type is permanent, including a probation period of 12 weeks. However, where necessary for business reasons, the above probation period may not apply or may be shortened or extended.

Privacy Policy   

• The Coupang Group collects and processes your personal information in accordance with its Privacy Policy for job applicants (link below). https://www.coupang.jobs/kr/privacy-policy   

Document Return Policy   

1. This notice is made pursuant to Article 11(6) of the Act on Fair Recruitment Procedures. 
2. Applicants who were not finally selected may request the return of the recruitment documents they submitted in accordance with the Act on Fair Recruitment Procedures. However, this does not apply where documents were submitted via the website or email, or where the applicant voluntarily submitted them without the company's request; and if recruitment documents are lost due to natural disasters or other reasons not attributable to the company, they are deemed returned.
3. Applicants requesting return under paragraph 2 above shall complete a request form for return of recruitment documents [Form No. 3 of the Enforcement Rules of the Act on Fair Recruitment Procedures] and submit it by email ([contact details removed]). Once submission is confirmed, the documents will be sent by registered mail to the designated address within 14 days. In this case, the registered postage is charged to the recipient, so please note this.  
4. To prepare for return requests under paragraph 2 above, the company will keep the original recruitment documents submitted by applicants for 180 days from the date recruitment is decided. If no return is requested by then, the documents will be destroyed without delay in accordance with the Personal Information Protection Act.
5. However, paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.