Project Delivery Lead

Build something monumental for Healthcare!

At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.

We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!

What you will do:

• You support our implementations at hospitals from A to Z: onboarding, training and guidance during go-live.

• You are the on-site point of contact: you work together with care teams to ensure our product works well in practice.

• You resolve problems quickly: you distinguish operational and technical issues and escalate where necessary.

• You actively promote use of our product: you work with key users and ensure teams continue to use Tandem.

• You systematically collect feedback and feed concrete improvement points back to our Product and Engineering teams.

• You support safety and quality checks in line with internal processes.

• You work together with our commercial and support teams to make implementations successful.

Who you are:

• You get energy from improving medical workflows and reducing administrative pressure for care providers.

• You have experience in or with hospitals (a medical background is a bonus, but not required).

• You are pragmatic and structured: you ensure implementations run smoothly and that everyone knows what needs to happen.

• You think from the perspective of the end user: you pay attention to ease of use, workflows and how care providers truly experience software.

• You enjoy training users and like being present on site when a new organisation goes live.

• You communicate clearly and collaborate easily with care providers, operational teams and IT.

• You work accurately and have an eye for safety, especially in more complex care environments.

• You speak and write Dutch and English well.

Nice to have:

• You have experience introducing new products and/or systems in healthcare

• You are familiar with hospital EPRs and documentation processes.

• You have experience in acute care or in multidisciplinary teams.

What you get:

• The opportunity to grow in your career while making a meaningful contribution to the future of healthcare within a fast-growing European healthtech scale-up

• A market-competitive salary.

• Regular team outings and social activities.

• A dog-friendly office.

Location

This is a full-time position at our office in Leiden. You travel regularly within the Netherlands and are sometimes on location for longer periods during the go-live of a new hospital.

Culture at Tandem

At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.

Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.

Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.

We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.

Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.