Company Introduction

Coupang exists to deliver customer delight. When customers say, "How did we ever live without Coupang?", we know we are fulfilling our mission. With the single-minded determination to make our customers' shopping, dining and everyday lives easier, Coupang is driving innovation across the e-commerce industry, which is worth hundreds of millions of dollars. Coupang is one of the fastest-growing e-commerce companies, and has built a unique position in the domestic commerce industry and the trust of its customers. 

Coupang takes pride in being a large global listed company grounded in a startup culture. Retaining the agility we had at our founding is what drives our growth as we continuously launch new services and expand our business. Every Coupang employee has the opportunity to adopt an entrepreneurial mindset and drive new innovations and initiatives. A boldness to dive into work without hesitation and to achieve results is the essence of how Coupang works. At Coupang, you will witness yourself, your colleagues, your team and the whole company growing every day. 

Every Coupang employee is committed to the Coupang mission of creating the future of commerce. We solve customers' problems, challenge conventional thinking and received wisdom, and go beyond what is considered achievable. If you want an amazing work experience in an always-on, high-tech and hyper-connected world, join Coupang today.

Job Introduction 

Responsibilities 

• Establish a company-wide compliance monitoring strategy based on personal information and location information laws and global standards
• Regularly and continuously check and evaluate regulatory compliance across domestic and overseas services and internal business processes
• Analyse the business impact of identified risks and determine response priorities according to their importance
• Verify the adequacy and effectiveness of improvement measures for non-compliance and confirm whether technical and managerial supplements are in place
• Check the personal data protection level of external subcontractors and carry out management and improvement activities to mitigate risks

Requirements 

• Hold a bachelor's degree or higher and have more than 15 years of practical experience in personal information compliance, domestically and internationally
• Have an in-depth understanding of, and the capability to apply in practice, relevant laws such as the Personal Information Protection Act and the Location Information Act
• Have directly designed and operated a personal information management system or monitoring framework in a large organisation
• Possess excellent communication skills to collaborate effectively with diverse internal and external stakeholders and to coordinate complex issues
• Have a high ethical standard and a sense of responsibility, with an attitude of proactively solving problems

Preferred Qualifications 

• Compliance experience at technology companies that process large volumes of personal information, such as e-commerce and IT platforms
• Technical understanding of cloud-native environments and MSA
• Master's or doctoral degree in personal information protection or information security, along with business English communication and English technical document writing skills
• Holding relevant certifications such as CISA, CISSP, ISMS-P, ISO27001 or CPPG, and experience automating compliance checks and improving operational efficiency through data analysis 

Selection Process and Information Notes

• SelectionProcess
  • Document screening - job fit interview - core competency interview - final acceptance
  • The selection process may differ by position and may change depending on schedule and circumstances.
  • Selection schedule and results will be notified individually to the email address registered on your application.
• ReferenceNotes
  • This posting may close early once recruitment is complete.
  • If there is any false information in the application, the acceptance may be cancelled.
  • Employment-protected persons (veterans, persons with disabilities, etc.) may receive hiring preference in accordance with the relevant laws.
  • Job grade and scope of responsibilities may be changed considering the candidate's overall career and experience. If such a change is necessary, the candidate will be contacted at an appropriate time before the final acceptance notice.
  • If the legally required qualifications for recruitment and performance of duties are not met, recruitment may be restricted.

Personal Information Policy 

• The Coupang Group collects and processes your personal information in accordance with the Job Applicant Personal Information Processing Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy 

1. This notice is given pursuant to Article 11(6) of the Act on Fair Hiring Procedures.
2. Job seekers who applied for our positions and were not finally accepted may request the return of the hiring documents submitted in accordance with the Act on Fair Hiring Procedures. However, this does not apply to documents submitted via our website or by email, or documents voluntarily submitted without our request; and if hiring documents are lost due to natural disasters or other reasons not attributable to us, they are deemed returned.
3. Job seekers requesting the return of hiring documents under paragraph 2 above shall complete a hiring document return request form [Form No. 3 of the Enforcement Rules of the Act on Fair Hiring Procedures] and submit it by email to ([contact details removed]). Once submission is confirmed, we will send the documents by registered mail to the designated address within 14 days of that date. In this case, the registered mail fee is payable by the recipient, so please keep this in mind. 
4. We will retain the original hiring documents submitted by job seekers for 180 days from the date hiring is confirmed, in preparation for return requests under paragraph 2 above. If no return request is made by then, we will destroy all hiring documents without delay in accordance with the Personal Information Protection Act.
5. However, the provisions of paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.