Head of Product Quality, Reliability and Regulatory Compliance
Ironsite
Industry
Information Technology & Services
Location
San Francisco, United States
Work mode
On-site
Job type
Full-time
Annual salary
Not specified
Minimum experience
10+ years
Posted
29th October, 2026
Required skills
Regulatory Compliance (KYC/AML)Process DataManufacturingAuditAssemblyConsumer ElectronicsInjection MoldingSensorsElectronic ComponentsBudgetOracle
About the role
About Ironsite
Ironsite is building the intelligence layer for the physical world. We design our own wearable hardware, deploy it alongside craft workers, and transform a shift's footage into a next-morning report. Our internal team and purpose-built models label the data overnight and deliver actionable insights to superintendents by 5 AM.
We are accelerating the speed, efficiency, and predictability of construction, especially for complex, mission-critical infrastructure projects, including data centers, LNG facilities, sports stadiums, hospitals, and other large-scale developments, by training AI models on egocentric construction footage and labor productivity data. We are built with a pro-worker philosophy at our core: we believe technology should empower the workforce, not replace it. We're working to give craft workers and project leaders better visibility into what's happening on-site, while creating a system where the reality of construction and the chaos of each day are finally available to the people running the project.
Ironsite is deployed across several of the largest active construction projects in the country. To date, we've captured more than 100,000 hours of construction footage across seven states, now process thousands of hours of site activity every day, and maintain a worker opt-out rate below two percent. This is enabled by a workforce-first architecture that anonymizes devices, captures no audio, and never releases raw video.
Ironsite is backed by leading investors (8VC, South Park Commons, Saga Ventures) and prominent operators across technology and construction, including Eric Schmidt, Jeff Dean, Jeff Rothschild, Mark Leslie, Scott Wu, Eric Glyman, Karim Atiyeh, Russell Kaplan, and others, alongside over a dozen construction industry operators who have joined us as partners in building this.
Longer term, we believe Ironsite is the foundation for what construction becomes in the next decade. The systems we're building will be the operating system for how the physical world gets built. We see a future where craft workers are more valued, more visible, and better paid for the skill they bring, and where the industry finally has the intelligence layer that makes autonomous construction possible. Both start with the same foundation.
The Role
The Head of Product Quality, Reliability and Regulatory Compliance will lead the overall product reliability and regulatory compliance with the core product New Product Introduction (NPI) team. This person will identify and manage outsourced partners to achieve product development requirements (test labs, external auditors etc). Additionally, the person will be responsible for auditing and developing corrective actions for existing suppliers while driving the new supplier qualification processes.
This role reports into the Head of Supply Chain working closely with Hardware Engineering, Field Operations, outsourced test service providers, JDM partners and strategic component suppliers.
What You'll Own
NPI Core team member
- Identify product regulatory and reliability goals as part of the NPI process consistent with the intended use case and target sales region/strategy. Own the reliability and regulatory compliance section of each product PRD.
- Design, develop and execute product reliability and regulatory compliance (scope, resources and cost) test plans, meeting the goals of the Prototype, EVT, DVT and PVT NPI process on time and on approved budgets.
- Develop and communicate exit criteria for each NPI phase. Own the signoff at each phase.
- Drive corrective actions with the engineering and supply chain teams through the core team process, as required to meet the exit criteria.
Supplier Quality Audits and Continuous Improvement
- Contract Manufacturer:
- Develop the “In Process” data collection, yield measurement, pareto analysis to drive continuous yield improvement together with the CM staff, Ironsite manufacturing and hardware engineering teams.
- Develop and execute the Out of Box Audit process
- Partner with the Contract Manufacturing Engineering, Ironsite Hardware and Manufacturing Engineering to define the incoming inspection scope for each product component.
- Own the quality initiatives and metrics tracking as part of the QBR process
- Suppliers:
- Drive supplier audits as required in the NPI process
- Audit and develop corrective actions for released product suppliers prioritized through incoming inspection yield priorities and QBR initiatives.
Field Quality
- Build an end-to-end yield and failure-tracking system with our CM, from supplier through field, with root-cause traceability to manufacturing history.
- Develop, manage and lead the Early Field Failure Analysis (EFFA) process.
- Develop and communicate monthly Quality metrics for executive review.
- Drive corrective actions with the engineering and supply chain teams as identified through the processes above.
Quality System
- Develop and Lead the Quality System process for the company based on the intended use markets and regulatory requirements
- Lead the execution as determined above
Outsourced Quality and Reliability Partners
- Identify, secure and utilize external test partners to execute quality, reliability and regulatory tests, as part of the NPI process and any mass production continuous improvement initiatives.
- Develop strong partner relationship in a world wide partner network.
What We're Looking For
Required
- 10+ years of experience in Quality, Reliability and Regulatory management at a hardware company scaling from early production to volume.
- Deep experience in supplier audits and corrective actions with
- Final assembly and test of electro-mechanical high volume consumer electronics products
- Mechanical suppliers including machining, casting, stamping, sheet metal, injection molding, and related processes.
- Optical, Sensors and camera module suppliers
- Electronic components
- Demonstrated expertise managing Asia-based suppliers, including on-site engagement and supplier development.
- Experience working with a global supply base at the executive level, and holding suppliers accountable to commitments.
- Comfort with international travel. This role will require meaningful time on the ground with suppliers overseas.
- Proficiency with PLM systems (Arena, Propel, or similar).
- Detail-oriented, self-motivated, and able to respond quickly to a fast-moving and ever-changing environment.
Strongly preferred
- Experience with battery packs and optical subassemblies.
- Prior experience as an early supply chain hire at a hardware startup that scaled from early volumes to full production. You've been through the zero-to-scale journey and know what breaks first.
- Ability to generate clear and concise updates to all levels of internal and external stakeholders, including at the executive level.
- Demonstrated expertise managing cross-functional and international resources to achieve objectives on time and on budget.
Nice to have
- Mandarin or Vietnamese language proficiency.
- Experience with consumer electronics, wearables, or ruggedized hardware programs.
- Familiarity with contract manufacturing partners in Taiwan, mainland China, or Southeast Asia.
Location, Compensation, & Perks
- San Francisco Bay Area (on-site)
- Base salary: $250k per year, commensurate with experience
- Significant early-stage equity
- Full benefits including health, dental, vision, and 401(k) with 6% match
- Daily catered lunch
- Office in San Francisco, next to Oracle Park and the Caltrain
Final compensation is determined by experience, location, and level.
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