About us

Coupang exists to deliver customer delight. When customers say, "How did we live without Coupang?", we know we are fulfilling our mission. With the sole determination to make our customers' shopping, dining and daily life more convenient, Coupang is leading innovation across the multi-billion-dollar e-commerce industry. Coupang is one of the fastest-growing e-commerce companies, and has built a unique position in the domestic commerce industry and customer trust. 

Coupang considers itself a global large-scale listed company rooted in startup culture. This is what drives our growth, maintaining the agility of our founding days and continuously launching new services to expand our business. Every Coupang employee has the opportunity to embrace an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation and achieve results is the essence of how Coupang works. At Coupang, you will witness yourself, your colleagues, your team and the whole company growing every day. 

Every Coupang employee is committed to Coupang's mission of building the future of commerce. We solve customers' problems, challenge conventional thinking and common assumptions, and push beyond what is considered possible. If you want an amazing work experience in an always-on, high-tech and hyper-connected world, join Coupang today.

Selection Quality Audit team introduction

The Selection Quality Audit organisation audits targeting accuracy, selection quality, abuse and the like for retail products, enhancing customer experience. It also engages in various programmes/projects of Coupang's retail business, and through close collaboration with many related organisations, builds and optimises business processes and manages risks. Through this, it directly and indirectly contributes to GMV growth and reduction of Lost GMV in the retail business.

Responsibilities

Qualifications Requirements

Preferred qualifications

Selection process and guidelines notes

• Selectionprocess
  • Document screening - Job fit interview - Core competency interview - Final acceptance
  • The selection process may vary by position and may change depending on schedule and circumstances.
  • Selection schedule and results will be notified individually to the email address registered in your application.
• Referencematters
  • This notice may close early once recruitment is complete.
  • If there is false information in the application, the acceptance may be cancelled.
  • Employment protection targets (veterans, persons with disabilities, etc.) may receive preferential treatment in accordance with relevant laws.
  • Job title and scope of responsibilities may be changed taking into account the candidate's overall career and experience. If such a change is required, the candidate will be contacted at an appropriate time before the final acceptance notice.
  • If legally required qualifications for recruitment and job performance are not met, recruitment may be restricted.
  • Employment type is regular employment including a probationary period of 12 weeks. However, where necessary for business, the above probationary period may not apply or may be shortened or extended

Privacy policy 

• The Coupang Group collects and processes your personal data in accordance with its privacy policy for job applicants (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy 

1. This notice is made pursuant to Article 11(6) of the Act on the Fair Hiring Procedures.
2. We inform job seekers who applied for our recruitment but were not finally accepted that they may request the return of the recruitment documents submitted in accordance with the Act on the Fair Hiring Procedures. However, this does not apply where documents were submitted via our website or by email, or where the job seeker voluntarily submitted them without our request, and where recruitment documents are lost due to natural disasters or other reasons not attributable to us, they are deemed returned.
3. Job seekers requesting the return of recruitment documents under paragraph 2 above should complete the request form for return of recruitment documents [Form No. 3 of the Enforcement Rules of the Act on the Fair Hiring Procedures] and submit it by email to ([contact details removed]); within 14 days from the date submission is confirmed, they will be sent by registered mail to the address specified. In this case, registered postage will be charged to the recipient, so please note this. 
4. In preparation for return requests under paragraph 2 above, we will keep the original recruitment documents submitted by job seekers for 180 days from the date recruitment is confirmed, and if no return request is made by then, all recruitment documents will be destroyed without delay in accordance with the Personal Information Protection Act.
5. However, items 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply in other cases.