Digisap Solutions supports professionals in personal services (companies, craftspeople, self-employed) in their digital transition, with personalised digital solutions 🤝✨

Our approach combines human closeness and technological innovation, driven by teams of passionate experts. 🚀🧠

We value diversity, a source of creativity and richness for our company culture. 🌍❤️

Join us to build together a future where closeness, innovation and expertise are at the heart of everything we do!

Digisap Solutions is recruiting a Deputy Information Systems Manager.

Your responsibilities:

Reporting to the Technical Director, you are the single point of reference for the IS. You define its direction, manage projects, provide user support and guarantee the reliability and security of the whole. You work autonomously, in a role that is both strategic and operational.

Strategy, governance and budget

• Define and drive the IS roadmap, aligned with the technical strategy and business challenges

• Manage the IS budget, optimise resources and present your trade-offs to the Technical Director

• Analyse the existing set-up and propose areas for improvement

• Set up indicators and management dashboards

• Carry out technology watch and ensure the approval of systems

Projects, network, infrastructure and systems

• Manage IS projects (tool deployment, migrations, developments, compliance)

• Oversee the implementation and evolution of security solutions (firewalls, VPN, IDS/IPS…), as well as the network, infrastructure and systems

• Write specifications, monitor costs, deadlines and risks

• Manage the equipment pool, licences and the renewal cycle

Security and compliance

• Deploy and maintain the security policy

• Work with business teams to integrate security into application projects

• Manage security incidents and coordinate corrective actions

• Contribute to writing and updating business continuity and disaster recovery plans (PCA/PRA)

• Run security awareness actions for users

• Ensure GDPR compliance

IT user support

• Provide level 1 to 3 support: handling incidents and requests

• Manage the arrival and departure of staff (accounts, equipment, access)

• Document procedures and train users

Profile:

• Bac+5 qualification (engineering school, master's in computer science or equivalent)

• Minimum of 8 years' experience in information systems, including 3 to 5 years in a management or IS steering role

• Strong versatility: support, infrastructure, network, applications, security

• Good command of security solutions (firewalls, VPN, IDS/IPS) and business continuity issues

• Experience of managing projects

• Knowledge of ERP / Microsoft 365 / Azure or AWS cloud / security tools

• Autonomy, rigour, sense of trade-offs, ability to explain in plain terms to non-IT staff

• Good interpersonal skills with management, business teams and Tech/Product teams

This is a role without line management of a team.

Benefits and perks:

Attractive salary and benefits package (Salary range: 50K€-55K€)

Opportunities for professional development and ongoing training

Team events and a friendly working atmosphere

Remote working possible (2 days/week), Social and Economic Committee, company health insurance, meal vouchers