Director, Product

Join a French foodtech superstar

At HelloFresh, we are shaking up French eating habits with our cook-at-home Boxes! 

Our ambition?  To transform the everyday life of our subscribers by promoting a more sustainable way of cooking and introducing them to delicious, creative and balanced recipes. The perfect alliance of technology and gastronomy, for maximum indulgence.

HelloFresh is present in more than 15 countries. France, a young market launched in 2019, is experiencing dazzling growth: we have been market leader there since 2021. The perfect moment to join our team and make a strong impact in one of the most promising French scale-ups!

How do we make all this possible? Through a talented and dynamic team, strong values of kindness and diversity, and a stimulating work environment.

If you want to take part in this incredible human, international and entrepreneurial adventure, join us!

The opportunity:

HelloFresh France places the product at the heart of its growth, and this role is its engine. As Product Director, you will lead a multidisciplinary team covering culinary, recipe development, product innovation and analytics, with full and complete responsibility for what appears on the menu each week: the ingredients we select, the concepts we create, and the commercial trade-offs that underpin them. This involves direct management of the cost of goods budget and responsibility for its impact on the profit and loss account. It is a concrete and demanding role, at the crossroads of food, strategy and operations, where product quality is what keeps our customers loyal. 

Your missions:

1. Build and develop a high-performing product team

• Rally, inspire and manage a multidisciplinary team - by setting a clear vision, establishing working rhythms that allow us to move fast, and investing in the people who will carry the next chapter of HelloFresh France.

1. Define and challenge the product vision

• Build a clear and ambitious vision of what our physical product must become - grounded in customer insight, commercially rigorous, and differentiated enough to win. Develop a distinct and independent point of view, nourished by the insights of the global Product team, but rooted in the reality of the French market.
• Ensure access to the information, analyses and data needed to make informed decisions on product development, and translate the vision into concrete actions.
• Push the team and the company to go beyond the current roadmap - by questioning assumptions, challenging trade-offs, and making sure we always work on what has the greatest impact.

1. Drive customer retention and commercial performance

• Make customer retention your compass. Build a rigorous, data-driven view of what determines it, and mobilise the team around the actions that truly make a difference.
• Take product decisions with full awareness of their financial implications. Take calculated risks, measure results honestly, and adjust quickly when a bet does not pay off.
• Work closely with the Operations teams (Purchasing, Quality, Production, etc.) to ensure a coordinated approach to product initiatives, both locally and globally.

1. Align product and marketing strategy

• Work hand in hand with the brand & marketing team so that the product roadmap and marketing strategy are fully in sync - what we build, how we talk about it and how we sell it must form a coherent proposition.
• Be the voice of the product within the executive committee, carrying a compelling vision of where the product must go and why.

Your profile:

• Experience: A minimum of 8 to 10 years in Product, Strategy or a similar commercial leadership role, ideally in food, FMCG, meal kits or subscription.
• Tools: Advanced proficiency in Excel / Google Sheets and PowerPoint / Google Slides; curiosity and comfort with AI are essential.
• Leadership: At least 3 years managing multidisciplinary teams at different career levels - with a genuine sense of coaching, clear direction and a desire to help people grow
• A leader who takes action. You set the course, you bring your team with you, and you get your hands dirty to make it happen.
• Customer-focused and rigorous in analysis. Comfortable questioning your own data and challenging your assumptions. Able to go into detail, connect with the big picture, and communicate insights with clarity.
• Business-minded. You understand how product decisions affect costs and revenues - and you take responsibility for results, not just outputs.
• Cross-functional connector. You quickly build trust, drive progress through influence, and know how to place the right priorities on other teams' agendas.
• Good problem solver - comfortable with ambiguity, determined to find solutions, with a natural instinct for action.
• Excellent communicator. You write and present with clarity and conviction - whether for a strategic narrative, a leadership update or a product brief.
• Organised and structured, with strong project management skills and the ability to meet tight deadlines.
• Passionate about food, with the ability to turn trends and market signals into attractive product offers.

What we offer you: 

• A dynamic and international environment, with a strong company culture
• A guaranteed rapid learning curve! 
• A kind, passionate, proactive and dynamic French team
• Offices in the heart of Paris, in the 1st arrondissement
• Our benefits: delicious discounts on our HelloFresh Boxes, Swile meal vouchers, transport discount, privileged access to Gymlib 

The recruitment process:

We review your CV and cover letter. If it's a match, we invite you to a series of interviews and to complete a case study. We are committed to organising interviews quickly, so that we can welcome you to HelloFresh as soon as possible!

Your start at HelloFresh: 

On your arrival, we prepare onboarding sessions that will let you meet every manager and so get a feel for how HelloFresh works. You will also have time to get to know your team better before diving into the heart of your missions!