Company Introduction

Coupang exists to deliver customer delight. When customers say, 'How did we ever live without Coupang?', we know we are fulfilling our mission. With the singular determination to make our customers' shopping, meals and everyday lives easier, Coupang is leading innovation across the multi-hundred-million-dollar e-commerce industry. Coupang is one of the fastest-growing e-commerce companies and has built a unique position in the domestic commerce industry and the trust of customers. 

We pride ourselves on being a large global listed company built on a start-up culture. This preserves the agility of our founding days and is the growth engine that drives our continuous launch of new services and expansion of our business. Every Coupang employee is given the opportunity to show an entrepreneurial spirit and drive new innovations and initiatives. Boldness to dive into work without hesitation and achieve results is the essence of how Coupang works. At Coupang, you will see yourself, your colleagues, your team and the whole company growing every day. 

Every Coupang employee is genuinely committed to Coupang's mission of building the future of commerce. We solve customers' problems, challenge conventional ideas and received wisdom, and push beyond what were considered achievable limits. If you want an amazing work experience in an always-on, high-tech and hyper-connected world, join Coupang today.

Team Introduction 

The Creative Studio produces content in any form, whether video, images or text, that intuitively conveys the information customers need. We discover and try new approaches together, including advertising videos, promotional videos, product photos, selling points and other effective outputs, applying our creativity and capabilities.

Job Description: 

• Plan and produce product detail pages, marketing content and SNS content using AI-based content production tools.
• Quickly analyse products across various categories (food, household goods, beauty, living, etc.) and turn their key selling points into content.
• Connect product features with the customer's perspective to produce persuasive copy and visual content.
• Collaborate with product planners, photographers, designers and other related teams to improve content quality.
• Derive improvement points based on content performance data and enhance production efficiency and quality.
• Explore AI tools and new production processes and lead their adoption within the organisation.

Qualifications Requirements: 

• More than 7 years of experience in content planning and production
• Experience with AI-based content production tools such as ChatGPT, Copilot and Firefly
• Ability to quickly understand products in new categories and identify their core value
• Ability to turn product features into messages and visuals from the customer's perspective
• Able to produce results based on quick execution and high productivity
• Able to collaborate smoothly with diverse stakeholders and flexibly incorporate feedback

Preferred Qualifications: 

• Experience improving real work productivity using AI-based content production tools
• Experience producing content across various categories such as food, living, beauty and fashion
• Experience producing product detail pages, e-commerce content and advertising content
• Experience analysing customer data and content performance metrics to improve content
• Experience quickly learning new categories or products and delivering results in a short time
• Experience running multiple projects simultaneously while maintaining high productivity and quality
• Experience improving content production processes or streamlining work through AI adoption
• Experience collaborating with photographers, designers, MDs and other disciplines to produce results
• Experience with fast production cycles in e-commerce or commercial content environments
• Experience spreading new production methods or tools within the organisation and having a positive influence

Selection Process and Guidelines Notes

• SelectionProcess
  • Document screening - job fit interview - practical interview - core competency interview - final acceptance
  • The selection process may differ by position and may change depending on schedule and circumstances.
  • Selection schedule and results will be notified individually to the email address registered on your application.
• ReferenceNotes
  • This posting may close early once recruitment is complete.
  • If there is any false information in your application, your acceptance may be cancelled.
  • Employment protection targets (veterans, persons with disabilities, etc.) may receive preferential treatment in accordance with relevant laws.
  • Job grade and scope of responsibilities may be changed in consideration of the candidate's overall career and experience. If such a change is necessary, we will communicate with the candidate at an appropriate time before the final acceptance notice.
  • Recruitment may be restricted if the statutory qualifications required for recruitment and job performance are not met.
  • The employment type is permanent, including a probationary period of 12 weeks. However, where operationally necessary, the above probationary period may be waived, shortened or extended.

Privacy Policy 

• The Coupang Group collects and processes your personal data in accordance with its Applicant Privacy Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy 

1. This notice is given pursuant to Article 11(6) of the Act on the Fairness of Recruitment Procedures.
2. Candidates who applied for a position with us and were not finally accepted may request the return of the recruitment documents they submitted, in accordance with the Act on the Fairness of Recruitment Procedures. However, this does not apply to documents submitted via our website or by email, or documents voluntarily submitted without our request, and documents lost due to natural disasters or other causes not attributable to us are deemed returned.
3. Candidates requesting the return of recruitment documents under paragraph 2 above shall complete a recruitment document return request form [Form No. 3 of the Enforcement Rules of the Act on the Fairness of Recruitment Procedures] and submit it by email to ([contact details removed]). Once submission is confirmed, we will send the documents by registered mail to the address specified within 14 days of that date. Please note that registered postage will be charged to the recipient. 
4. In preparation for return requests under paragraph 2 above, we will retain the original recruitment documents submitted by candidates for 180 days from the date the hiring decision is confirmed. If return is not requested by then, we will destroy all recruitment documents without delay in accordance with the Personal Information Protection Act.
5. However, paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.