Together we shape the future of healthcare

We are looking for you as Revenue Operations Lead for our Revenue Operations team in Berlin. Doctolib offers medical practices in Germany a portfolio ranging from appointment management and patient communication, through AI assistants for phone and documentation, to complete practice software, and sells it through several sales motions in parallel: Field Sales, Inside Sales, Customer Success and a young partner channel. Revenue Operations bundles commercial planning and management for all sales motions, from goals and capacity through pipeline and performance to pricing and packaging.

As Revenue Operations Lead, you are responsible for the commercial management of Inside Sales, from new business through to upsell and retention in the existing base, and you are the point of contact there for the leadership when numbers become decisions. At the same time, you take on topics that run across all motions, such as shared KPI definitions or the annual planning round, and you help shape our go-to-market strategy: which segments, motions and channels we invest in.

After six months, Inside Sales steers on a shared数字 basis with fixed routines, the next planning round with goals and capacity runs on traceable rules, and at least one recurring management task runs with AI support.

Your tasks

• Performance Management: You manage the performance across the entire funnel together with the Inside Sales leadership, spot deviations from plan early and turn them into concrete measures
• Planning, Goals & Capacity: You translate the commercial plan into goals, territories and capacity per team and seller, and adjust them during the quarter according to clear rules when headcount or the market changes
• Incentives: Together with the Sales leadership, you design the logic of variable pay so that sellers are paid for what the business is measured on
• Go-to-Market & Growth Potential: You identify which segments, sales motions and channels deserve investment, calculate what a new customer costs per motion, and build the business case behind a decision
• Business Reviews & Follow-up: You prepare business reviews, run them with the leadership, and stay on it until every finding has become a decision with clear ownership
• AI as a lever for operational excellence: You automate recurring management work with AI, such as commit summaries, pipeline checks or deal reviews, together with our AI & Automation team

Your profile

Are you firmly convinced that you bring exactly what the position requires? Then we encourage you to apply. Even if you do not meet every requirement, you may be exactly the right future Doctoliber for this or another position!

To become part of our team, you bring the following:

• You have managed a sales organisation with data, in Revenue or Sales Operations, BizOps or after several years in strategy consulting, and have made decisions from numbers with the leadership, even if you had to challenge them with facts to do so
• You understand the economics of B2B SaaS and marketplace business models (MRR, conversion, churn, discounts, acquisition costs) and can justify where a sales motion should grow and what it must do differently
• You build your own analyses, with SQL, a BI tool such as Metabase and robust models in spreadsheets
• You have measurably changed a process with AI and built workflows that others use in daily work
• You speak German confidently in negotiations and fluent English

We are also particularly interested in:

• Hands-on experience in Revenue Operations in a scale-up where several sales motions run side by side
• Experience in healthcare, with health tech or in another regulated market

What we offer you

• A Deutschlandticket sponsored by Doctolib, if you work from the office or in hybrid mode
• 28 days of holiday + 1 additional day for each full calendar year of employment (max. 30 days)
• The opportunity to work 10 days a year from abroad
• Supplementary private health insurance with individual additional benefits (including dental cleaning and much more)
• Company pension scheme (bAV) with an employer contribution of 40% (15% during the probationary period)
• Participation in Doctolib's long-term employee share programme DoctoGrowth
• The Doctolib Parent Care Programme, which includes extra parental leave (1 month) and much more
• Free mental health and coaching sessions through an external partner
• In addition to healthy snacks and a regular breakfast buffet, we offer meal vouchers
• A subsidised sports offer with our partner Urban Sports Club
• For carers and employees with disabilities, there is an offer that includes more flexible working hours, additional leave for medical reasons and psychological support

The interview process

• Interview with your TA Partner
• Interview with your future manager
• Stakeholder interview
• Case study interview
• At least one reference check

Job details

• Permanent employment
• Full-time
• Place of work: Berlin
• Hybrid working (3 days in office per week)
• Start date: immediately

 

We pursue the vision of improving the health of everyone. This is also reflected in our recruiting. We assess applications solely on the basis of qualifications and motivation. Discrimination is not tolerated at our company.

The more diverse our team and ideas are, the more our product can improve the health of our users. That is why we invite you to apply regardless of gender, religion, age, sexual orientation, ethnic origin or disability.

To ensure equal opportunities, you may omit information such as photos, age, etc. from your application. Please let us know what arrangements we can make to support you in the best possible way. We look forward to digitalising healthcare with you!

All information provided will be processed by Doctolib for application management. For details on data processing, please click here.

If you have questions or wish to exercise your rights, please contact hr.dataprivacy(at)doctolib.com.