Account Management (Rocket Growth Hardline Category)
Coupang
Required skills
About the role
Translated into English from Korean by Korum. The employer's original wording is on their site.
Company Introduction
Coupang exists to deliver customer delight. When customers say, "How did we ever live without Coupang?", we know we are fulfilling our mission. With the single-minded commitment to make our customers' shopping, dining and everyday life easier, Coupang is driving innovation across a commerce industry worth several hundred million dollars. Coupang is one of the fastest-growing retail companies and has built a unique position in the domestic e-commerce industry and customer trust.
We pride ourselves on being a large, global listed company grounded in startup culture. This maintains the agility of our founding days and is the growth engine that drives us to launch new services constantly and expand our business. Every Coupang employee has the opportunity to bring an entrepreneurial spirit and drive new innovations and initiatives. The boldness to dive into work without hesitation and achieve results is the essence of how Coupang works. At Coupang you will witness yourself, your colleagues, your team and the whole company growing every day.
Every Coupang employee is committed to Coupang's mission of creating the future of commerce. We solve customers' problems, challenge conventional thinking and received wisdom, and go beyond what is considered feasible. If you want an amazing work experience in an always-on, high-tech and hyper-connected world, join Coupang now.
Organisation Introduction
The Rocket Growth Account Manager encourages sellers offering differentiated products to join, expanding product variety within Rocket Growth and helping sellers grow on Coupang. We look for new sellers operating a diverse range of brands and categories and continuously strive to ensure customers can experience the most outstanding and diverse products on Coupang.
Main Responsibilities
- Rocket Growth Kitchen, Stationery, Toys and Books categories: strengthen partnerships with key brands/sellers and proactively identify new high-potential brands/sellers
- Grow the category through proactive management of sales, profit and inventory
- Maximise brand/seller sales and profit through weekly and monthly performance reviews
- Continuously monitor market trends and propose new business models and trends
- Work with PM to improve processes such as automating seller systems and simplifying onboarding procedures
Requirements
- At least 7 years of sales-related experience
- Experience working in a performance-oriented organisation on individual performance KPIs, consistently maintaining top rankings and having proven sales capability
- Able to independently lead the entire process of identifying the root cause of problems, analysing them and carrying out solutions, setting timelines for work and having a positive impact across the organisation
- Experience recruiting new brands and sellers and pioneering and succeeding in difficult environments
Preferred Qualifications
- Sales experience in a related category (applications from any category are welcome)
- Having a challenging disposition
- Having created multiple successful field sales cases
- Data management capability
- Experience leading or implementing business process improvement projects
Selection Process and Information
- Selection Process
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Document screening - Job suitability interview - Core competency interview - Final offer
- The selection process may differ by position and may change depending on schedule and circumstances.
- Selection schedule and results will be notified individually to the email address registered in your application.
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- Notes
- This posting may close early once recruitment is complete.
- If there is false information in the application, the offer may be cancelled.
- Protected employment candidates (veterans, persons with disabilities, etc.) may receive preferential treatment in accordance with relevant laws.
- Job grade and scope of responsibilities may be changed considering the candidate's overall career and experience. If such a change is necessary, the candidate will be contacted at an appropriate time before the final offer notification.
- Recruitment may be restricted if legally required qualifications for recruitment and performing the job are not met.
- Employment is permanent and includes a 12-week probationary period. However, where operationally necessary, the probationary period may be waived, shortened or extended.
Privacy Policy
- The Coupang Group collects and processes your personal data in accordance with its Privacy Policy for Job Applicants (link below).
- https://www.coupang.jobs/kr/privacy-policy
Application Document Return Policy
- This notice is made pursuant to Article 11(6) of the Act on Fair Recruitment Procedures.
- Applicants who are not selected in the final offer may request the return of the recruitment documents they submitted, in accordance with the Act on Fair Recruitment Procedures. However, this does not apply where documents were submitted via the website or email, or where the applicant submitted them voluntarily without the Company's request; and where recruitment documents were lost due to natural disasters or other reasons not attributable to the Company, they are deemed returned.
- Applicants requesting the return of recruitment documents under paragraph 2 above shall complete a return request form [Form No. 3 of the Enforcement Rules of the Act on Fair Recruitment Procedures] and submit it by email ([contact details removed]). Once submission is confirmed, documents will be sent by registered mail to the designated address within 14 days from the date of confirmation. In this case, registered postage is payable by the recipient, so please note this.
- To prepare for return requests under paragraph 2 above, the Company will retain the original recruitment documents submitted by applicants for 180 days from the date the hiring decision is confirmed. If return is not requested by then, all recruitment documents will be destroyed without delay in accordance with the Personal Information Protection Act.
- However, the provisions of paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.
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