Automation Tech Program Manager (Business & Operations)

Company Introduction

Coupang Eats Services (Coupang Eats Services) develops differentiated strategies for the delivery service and provides enhanced services and support to Coupang Eats' customers, merchants and delivery partners. Coupang Eats Services delivers the food customers want quickly and safely, anytime and anywhere, creating an amazing customer experience, and operates a system that gives merchants a stable sales opportunity through a one-stop service covering everything from orders and delivery to customer service. Made up of experts from many fields, Coupang Eats Services works as one team, considering and researching the value that customers, merchants and delivery partners want, and is leading new innovation and paradigm shifts.

Job Description

Recruitment Process and Important Information

• Recruitment Process
  • Document screening - recruiter screening call - job fit interview - core competency interview - final offer
  • The recruitment process may differ by role and may change depending on schedule and circumstances.
  • Recruitment schedule and results will be notified individually to the email registered on your application.
• Notes
  • This posting may close early once recruitment is complete.
  • If there is false information in the application, the offer may be cancelled.
  • Employment-protected candidates (veterans, persons with disabilities, etc.) may receive preference in accordance with relevant laws.
  • Job level and scope of responsibilities may change considering the candidate's overall career and experience. If such a change is needed, we will communicate with the candidate at an appropriate time before the final offer notification.
  • Employment may be restricted if the legally required qualifications for recruitment and performance of duties are not met.
  • Employment is full-time with a probation period of 12 weeks. However, where required by business needs, the above probation period may be not applied, or shortened or extended.

Privacy Policy 

• Coupang Group collects and processes your personal data in accordance with the Applicant Personal Data Processing Policy (link below). https://www.coupang.jobs/kr/privacy-policy/

Document Return Policy 

1. This notice is made pursuant to Article 11(6) of the Act on Fair Hiring Procedures.
2. Applicants who were not finally hired may request the return of the recruitment documents they submitted in accordance with the Act on Fair Hiring Procedures. However, this does not apply to documents submitted via the website or by email, or documents voluntarily submitted without our request; and if recruitment documents are lost due to natural disasters or other causes not attributable to us, they are deemed returned.
3. Applicants requesting the return of documents under paragraph 2 above should complete the document return request form [Annex Form No. 3 of the Enforcement Rules of the Act on Fair Hiring Procedures] and submit it by email ([contact details removed]). Documents will be sent by registered mail to the designated address within 14 days from the date submission is confirmed. In this case, the registered postage is payable by the recipient, so please keep this in mind. 
4. We will retain the original recruitment documents submitted by applicants for 180 days from the date hiring is confirmed in preparation for return requests under paragraph 2 above. If no return is requested by then, all recruitment documents will be destroyed without delay in accordance with the Personal Information Protection Act.
5. However, paragraphs 1 to 4 above apply only where the labour laws of the Republic of Korea apply. They do not apply otherwise.