VP of Operations

Role description

What you will do

• Go-to-market strategy and execution: identify target customer segments, build the sales pipeline, and close deals with independent practices, surgical groups, and health systems.
• Strategic partnerships with EHR vendors, payer organizations, medical societies, and healthcare technology platforms.
• Financial planning and operations: budgeting, forecasting, fundraising support, and unit economics.
• Operational infrastructure: the processes, tools, and workflows that let a small team execute at enterprise scale.
• Team building: recruit, hire, and develop the founding team across sales, customer success, and operations.

Qualified applicants have done this

• 8+ years in operations, strategy, or business development, with 3+ years in a leadership role at a high-growth startup or healthcare company.
• Taken a B2B SaaS or healthcare product to market, ideally from early stage through initial revenue milestones.
• Deep understanding of the healthcare landscape: payer dynamics, practice operations, physician-owned credentialing workflows, or revenue cycle management.
• Built and led cross-functional teams in fast-paced, resource-constrained environments.
• Strong financial acumen, with P&L ownership, fundraising, and investor relations.
• Bias toward action: you'd rather ship an 80% solution today than a perfect one next quarter.

Compensation

• Competitive base salary commensurate with experience.
• Meaningful founding-stage equity.
• Health, dental, and vision insurance.
• Remote-first with optional hybrid at 1819 Innovation Hub, Cincinnati.