Senior Manager Field Sales (Hokkaido)

About Rocket Now

Rocket Now is a food delivery service with free delivery and free service fees. Enjoy a wide variety of cuisines, from Japanese and Western dishes to healthy options, as well as desserts and drinks, quickly and at great value. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima and Kyushu (Fukuoka). The Rocket Now app was certified by Sensor Tower, the global market intelligence company, as the app that “recorded the highest number of downloads worldwide” in the restaurant ordering and food delivery app category for apps launched globally in 2025, at the Sensor Tower APAC Awards 2025. It also received the Excellence Award in the Shopping category at the Best App Award 2025. Downloads on both the iOS and Android app stores ranked No. 1 in the food delivery app category for nine consecutive months1. The app has continued to grow, surpassing 5 million downloads within 15 months of its service launch2.

＊1 July 2025 to March 2026, based on integrated iOS and Android data. ＊2 30 March 2025, time of service release (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150 technology company listed on the New York Stock Exchange (NYSE). CP One Japan operates the “Rocket Now” brand food delivery service in Japan and is committed to providing fast, reliable and customer-focused food delivery services to Japanese consumers by leveraging Coupang’s technological capabilities and innovative logistics solutions.

Position Overview

We are looking for a Senior Manager to lead our field sales organisation, driving further growth of our food delivery business in Japan.

In this role, you will lead the development and execution of new merchant acquisition strategies in your assigned area, and manage multiple Field Sales Managers and their teams.

You will also drive negotiations and contract discussions with major chains and strategically important customers, while optimising the sales process using Salesforce, managing the pipeline and improving the productivity of the sales organisation.

While maintaining a good understanding of the field, this is a leadership position in which you will drive area-wide growth strategy, talent development and the strengthening of sales operations from a broader perspective.

Main Responsibilities

• Development and execution of new merchant acquisition strategies in your assigned area
• Management of multiple Field Sales Managers and the wider sales organisation
• Recruitment, development, coaching and performance management of manager-level staff
• Design, monitoring and planning of initiatives to achieve area-wide sales targets and KPIs
• Management and improvement of the sales pipeline and CRM processes using Salesforce
• Market analysis, competitor analysis and identification of sales opportunities in your assigned area
• Negotiations, contract discussions and relationship building with major chain companies and strategically important customers
• Improvement of organisational productivity and sales processes through data analysis of sales activities
• Collaboration with related departments such as marketing, operations and account management
• Enhancing the sales organisation’s presence in your assigned area and driving medium- to long-term growth strategy
• Area-wide headcount planning, organisational design and optimisation of the sales structure
• Reporting of sales results, strategic progress and market insights to the management team

Required Qualifications

• Native or business-level Japanese proficiency
• 10 or more years of corporate sales or field sales experience
• A track record of consistently achieving high results in new business development
• Experience managing a sales organisation (including experience managing manager-level staff)
• Experience leading a sales organisation of 10 or more people
• Experience in developing and executing sales strategy
• Experience in pipeline management using CRM tools such as Salesforce
• Strong leadership, communication skills and negotiation skills
• Experience delivering results while involving multiple stakeholders

Preferred Qualifications

• Sales experience in food delivery, food and beverage, e-commerce, advertising, telecommunications or staffing industries
• Enterprise Sales experience
• Experience managing multiple sites or multiple teams
• Experience building an organisation at a rapidly growing company or start-up
• Experience improving Salesforce operations or designing sales processes
• English or Korean communication skills
• Experience contributing to business strategy or sales strategy planning

Desired Profile

• Someone who understands the field while thinking about maximising results across the whole organisation
• Someone who has achieved results as a player and can roll out repeatable systems across the organisation
• Someone passionate about developing managers who can build a strong sales organisation
• Someone who can make strategic decisions using data and market insights
• Someone with a strong sense of ownership who can commit to delivering results in highly uncertain environments
• Someone who can build trust with internal and external stakeholders and exert significant influence

Hiring Process

Document screening → Phone/Zoom interview → On-site (or online) interview → Offer
※ The process may change depending on the role and circumstances.
※ Interview dates and results will be sent to the email address you provided when applying.

Working Conditions

• Employment type: details will be explained during the interview.
• Probation period: yes (period and conditions to be notified separately)
• Contract period: where applicable, the contract period will be notified separately.
• Other details: will be provided separately after application.

Notes

• This job posting may close before the posting end date if the vacancies are filled.
• If false information is submitted during the application process, Coupang reserves the right to withdraw the job offer.
• In accordance with applicable law, priority may be given to candidates who are protected by employment protection measures (e.g. recipients of veterans’ benefits, persons with disabilities).
• Job content and position at the time of hiring or after joining may change depending on the candidate’s experience and business needs. No special restrictions apply to the changed job content or position, and these will be notified at an appropriate time before joining.
• Further details after application will be provided separately by email or at the interview.

Privacy Notice

Personal information provided with your application will be collected and managed by Coupang in accordance with the following privacy policy: https://www.coupang.jobs/jp/privacy-policy/

Equal Opportunity

Coupang aims to be a diverse and inclusive workplace. Coupang is an equal opportunity employer.